Frequently Asked Questions
1. Who are we and where are we from?
We are a leading manufacturing and supply partner specialized in high-performance electric forklifts, serving a global market with major sales distributed to North America (30%), Western Europe (15%), South America (15%), Southern Europe (10%), and other regions.
2. How do we guarantee the quality of our forklifts?
Quality is our foundation. We always prepare and test a pre-production sample before moving into mass production. Additionally, a rigorous final inspection is conducted on every unit before shipment.
3. What products can you purchase from us?
Our diversified material handling and construction machinery catalog includes Forklifts, Excavators, Lawn Mowers, and Skid Steer Loaders.
4. Why should you purchase from us instead of other suppliers?
We operate directly as a source manufacturing factory. By cutting intermediate links, we provide unmatched cost performance, flexible OEM/customization services, and direct support backed by our core business values of quality and integrity.
5. What delivery terms and payment currencies do we accept?
Delivery Terms: FOB, CFR, CIF, EXW, FAS, FCA, CPT, DDP, DDU.
Accepted Payment Currencies: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF.
6. What payment types and languages do we support?
Payment Methods: T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow.
Languages Spoken: English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, Italian.