Q
How do I prevent short circuits in the battery pack?
To maintain extra safety protection and prevent internal short circuits, you should ensure there are enough insulation layers between the wiring and the cells.
Q
Is it safe to disassemble the battery cells?
No. Disassembly is strictly prohibited. Disassembling cells may generate internal short circuits, which can lead to gassing, firing, or other hazards.
Q
What should I do if electrolyte liquid contacts my skin or eyes?
Battery electrolyte is harmful. In case of contact with skin or eyes, you must flush the area immediately with fresh water and seek medical advice right away.
Q
Can I submerge the battery in water or other liquids?
No, immersion is prohibited. The battery cells must never be soaked in liquids, including water, seawater, or drinks like soft juices, sodas, and coffee.
Q
Who should handle battery cells replacement?
Battery replacement must only be done by either the cells supplier or the device supplier. Users should never attempt to replace cells by themselves.
Q
What should I do if a battery is damaged or leaks during shipping?
Damaged cells must not be used. If you detect damages in the plastic envelope, cell package deformation, electrolyte odor, or leakage, stop using the cells immediately and keep them far away from fire.